Your comments
I was CHARGED AGAIN even when I have cancelled!!!!
ACTIVE SUBSCRIPTIONS
| Date of purchase | Date of expiration | Package | Price | |
|---|---|---|---|---|
| 28-08-18 | 28-08-18 | Monthly VIP | €5.99 | Cancelled |
PREVIOUS PURCHASE
VIP
| Date of purchase | Date of expiration | Package | Price | |
|---|---|---|---|---|
| 12-08-18 | 28-08-18 | Monthly VIP | €5.99 | |
| 31-07-18 | 07-08-18 | - | DKK0.00 | |
| 13-07-18 | 28-07-18 | Monthly VIP | €5.99 | |
| 28-05-18 | 28-06-18 | Monthly VIP | €5.99 |
VIP
| Date of purchase | Date of expiration | Package | Price | |
|---|---|---|---|---|
| 31-07-18 | 07-08-18 | - | DKK0.00 | |
| 13-07-18 | 28-07-18 | Monthly VIP | €5.99 | |
| 28-05-18 | 28-06-18 | Monthly VIP | €5.99 |
I was charged 5,99 on July 16th
It was a re-occuring payment that had gone through and a nasty surprise. I don't think I've gotten any extra for not logging in. I paid but I didn't log back in that month
I did but they didn't care.
Customer support service by UserEcho
Never got a reply to my email either and I don't feel like getting a new credit card because of this problem.