Your comments
I definitely think that this should be included for users, special characters and - can be avoided in the slug itself but should be allowed in the name if the user wishes to have a special character or hyphen.
Customer support service by UserEcho
I really think that this needs more attention. Work is piling up for MoMs and HMs because their own staff can no longer do their own jobs. What is the point of having staff members dedicated to certain tasks if they can't even access the parts in the admin panel that they need (example being artist leads accessing site images and stores, BS leaders unable to change names, etc.) Everyone is complaining about it, and while I understand the idea that went behind it this needs to be fixed so we can all do our jobs and let MoMs/HMs do theirs!