+13
Owling Friends
When I go to owl some one it is kind of annoying that I get every user with anything similar to who I am trying to owl. I think the first set of people show up when you are typing in a name to owl them should be people on your friends list, then maybe have a n option to look at other people who are not your friends.
Customer support service by UserEcho
I don't know about separate options, but definitely friends should go to the top of the list and staff members should be prioritized after that, as most times you owl someone it's either staff or a friend