Phone Chat Indication
There are many new users that I see join through mobile lately and they are not really interacting with the chat causing them to think that the site is not really active and making them ultimately leave.
Then it occurred to me that there is no indication on mobile when the chat is active or when someone tags you on it unless you check it. However, with new users still learning about how to navigate the site is difficult to do so...
So I thought it would be a nice addition if there was a white bubble on the chat when it is active so people get curious and click it.
And there's a red +1 (like we see on notifications or mails) when someone tags you on it. I think this will make things much much easier for new as well as old users when they are on mobile.
Customer support service by UserEcho
that would be so useful