Some people can't do the level 10 quest and it may be a bug please try to fix it
When you do the quest, make sure you are on the map page when typing the text. Make sure all capital letters and lowercase letters match, and when typing a capital letter, use shift, not capslock. Also make sure not to make a typo, as you will need to completely start again. Also ensure you have a good internet connection. As you type it, the letters should turn white with each letter you type. If this isn't working and you've done all of the above, contact the leader of your site, as for the general public, the quest works.This also is something that would be better fitting for bugs, rather than ideas.
Customer support service by UserEcho